Frequently Asked Questions
Frequently Asked Questions
Here, you'll find answers to common questions about PosherVA. If you're sure your question isn't answered here, please email us at help@posherva.com or reach us in chat.
Most Common Usage Questions
Some of the questions may arise after you start using the service. Feel free to come back here or ask us.
Does my computer have to be on and not in sleep mode in order to do tasks?
Yes, because the extension operates on the computer. When the computer goes to sFeaturedCONTACT US
CONTACT US
Need Help with PosherVA? We’ve got you 🫶🏽
Check out our Help Center for information about how to get started, use the features, FAQ, and troubleshooting.
Still Need help?
📧Email us at help@posherva.com
💬 Or, live chat on our website.
We offer live customer support daily. Send us a messagFeaturedDisable Sleep Mode on Computer
Disable Sleep Mode on Computer
In order for PosherVA to run 24/7 with scheduled sharing and return activities, you will want to disable sleep mode on your computer.
⚠️ If your computer goes to sleep, PosherVA activities will pause. Disable sleep mode for best results.
Download an Extension to Prevent Sleep Mode.
We recommend installing an extension like Keep Awake, so you can toggFew readersTroubleshooting
Troubleshooting
If you are having a hard time using PosherVA, you can to the right place. We’ve got you. 🫶🏽
First, be sure that you have the PosherVA installed the extension correctly. Learn more here.
Then, be sure that you know how to use the features correctly. Learn about each one in our Help Center.
If you are still having trouble, find below some troubleshooting steps:
Check your network connFew readersCAPTCHA-SOLVING
CAPTCHA-SOLVING
PosherVA solves CAPTCHA pop-ups as they arrive, and then gets right back to work for you 🚀
Under Stats, you can see how many CAPTCHAs PosherVA has met and solved for you in the past 24 hours.
Note: there is a daily free limit of 30 CAPTCHAs. This is more than enough for most users who run PosherVA activities at a medium-pace.
If you are using the fastest settings, you mightFew readersUninstall the extension
Uninstall / Remove the extension
To uninstall the PosherVA extension do next steps:
Find the extension's icon on the Chrome toolbar. This is usually located near the top right corner of your browser.
Right-Click on the PosherVA Extension Icon.
FrFew readersHow to check the extension version and update it
When we release an update for the PosherVA Chrome extension, the time it takes for Google Chrome to apply this update can vary.
To ensure that you're using the latest features and receiving the best performance from your extension, it's crucial to check its version and update it regularly. Follow the steps below to verify the current version of your extension and update it if necessary.
How to check your current extension veFew readersWhy Your Closet Failed the PosherVA Automatic Verification for the 14-Day Free Trial
When you first start using the PosherVA extension, you may receive a notification stating that your closet did not pass automatic verification to initiate the 14-day free trial. What does this mean? Here's an example of the notification below:
This situation usually occurs if your closet is newly registered and has only a few listings. We have additional parameters that we pay attention to,Few readers